Electronic Commerce International

Credit Card Processing

Determine Which Processing Method Is Best For Your Business

Retail Credit Card Processing

Online Credit Card Processing

Wireless Processing

Mail Order Telephone Order Credit Card Processing

Retail Credit Card Processing

There are several things to consider when applying for a retail merchant account. Traditionally, a retail account is for brick-and-mortar businesses. The most important factor is to make sure that 70% or more of your transactions are face-to-face and swiped through a terminal. While there are many terminal options, signing up for a retail account when you are processing a lot of keyed accounts can be very costly.

There are many options when it comes to choosing the right terminal for your business. There are terminals that allow you to connect using a traditional telephone line or a high-speed Internet connection. You can also add either an internal pin pad or an external pin pad to your terminal to allow your customers to pay using their debit cards.

If you already have a computer in place in your store, let our experts help you choose the proper payment software. By adding a card reader that easily connects to an existing USB port, we can turn your computer into a credit card terminal.

credit card processing

Do you need greater control over inventory, staff hours, and sales? Let our staff at ECI guide you through purchasing a Point-of-Sale system for your business.

Whether you are opening a retail store, a restaurant, or a supermarket, we have a POS system that will suit your needs. You’ll be able to offer faster checkout times, have greater control over your inventory and costs, and your employees will have more time to focus on the customer.

Every ECI retail account gives you the option of auto-settlement, offers fraud protection, and every terminal we sell meets the PCI compliance standards. Our experts stay informed on the latest technology, so rest assured we can make setting up your retail account a pleasant experience. With approvals in less than 24 hours in most cases, we can have your business ready to accept credit cards in as little as 2 days.

Online Credit Card Processing

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Credit Card Processing via Internet

The fastest growing segment of credit card use today is in “card not present” transactions in which a customer makes his or her purchase by mail order telephone order (MOTO), facsimile, or via the Internet instead of being physically present at the merchant’s location.

If you want to process credit cards for Internet, telephone, or mail order transactions, you’ll need a special merchant account specifically designed for that purpose. Because you never take physical possession of the credit card so that you can swipe it through a magnetic strip reader, both Visa and MasterCard use different criteria for evaluating risk and have different fee structures for card-not-present transactions. 

ECI can help you easily establish such a merchant account. The entire process will take just minutes of your time and you will be up and running in a matter of days.

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Internet Payment Gateway

ECI is an industry leader in credit card and electronic check processing for Internet businesses. Whether you are just starting your e-business or have an existing website that needs payment processing, ECI has the products and expertise to ensure your e-commerce success.

We have devoted our energy and resources to making web transactions reliable, secure, and scalable for thousands of merchants. We can do it for your business! We are a full-service payment gateway with all of the features and services you need to process e-commerce transactions. 

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E-commerce Software

E-Commerce Gateways provide full credit card processing functionality with features such as online customer credit card authorizations, batched transactions, fraud detection and prevention, and full transaction reports. E-Commerce Gateways can be integrated into virtually any Internet store front using an HTML query string or a simple form submit. 

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Gateway Software Features ACH Terminal

The ACH Terminal allows you to process ACH (Automated Clearing House) transactions. Sales orders collected from a website through secure email can also be processed manually with the ACH Terminal. 

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Recurring Billing

Our recurring billing features offers a robust, yet easy to use recurring billing system that can be configured to suit your business. The Transaction Manager Recurring Billing technology helps capture and protect up to 10% more of your subscriptions annually.

Membership dues and subscription fees are example of products and services that are typically billed on a recurring basis. It is the perfect solution that allows you to setup regularly scheduled payments, such as dues for membership services or installment payments. Recurring billing offers you improved profitability, security as well as better control and predictability over your cash flow. 

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Comprehensive Online Reporting

Our Reports Tool allows you to view all credit card settlement reports by date, by credit card number, by order number or by Customer ID. You can also see when a batch was run, how much that batch totaled, and which transactions were in that batch.

In the credit card transaction report, you can review Address Verification System (AVS) results or learn the reason why a specific transaction was declined.

ACH Transaction Reports tell you information about any check-based transactions you have run over a given date range. 

The Export Orders utility allows you to export sales data using several popular file formats. 

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Fraud Protection

Developing and maintaining a current negative database of payment types and customers that have caused you problems or have committed fraud is useful in helping your business reduce costs and maintain profits.

The Transaction Manager Fraud Protection system allows you to lock out, or unlock certain credit cards, individuals, and/or countries that you choose not to support. This feature enables you to monitor your system for fraudulent transactions and set specific parameters for which types of transactions you will not accept.

Wireless Processing

For many years, the only payment options for merchants who were on the go were cash and check. Now with evolving technology and lower costs, merchants can accept credit card payments virtually anywhere.

Wireless terminals work using the same technology as your cellular phone. The terminals transmit the data using CDMA and GPRS cellular technology.

You can accept credit and debit transactions and know that your transaction has been approved in seconds. You will also qualify for the lower swiped processing rate. With a variety of options, ECI has the right one for your business!

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There are 2 options for wireless processing:

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Wireless Terminal

A wireless terminal uses CDMA or GPRS technology, and offer many beneficial features, such as an internal pin pad for processing pin-based debit transactions – saving you even more money. You will also have the signed receipt to protect you and your business from chargebacks.

Wireless terminals are also faster than a traditional terminal connected to a telephone line. Transactions take 2-5 seconds from the time you submit it until you get a response. Perfect for trade shows, seasonal businesses (Christmas tree lots, ice cream stands), or any business that works outside the office (plumbers, home repair, delivery service, etc.)

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Smartphone Swipe Terminal

By adding an inexpensive card reader and downloading an app, your iPhone, Android, BlackBerry or Windows phone becomes a mobile credit card terminal. You still get the card-present swiped rate and fast transaction approval. You can email receipts to your customers and process credit cards anywhere you have a cell signal.

One feature not available using your smartphone to process credit cards is pin-based debit. Our wireless solutions are all certified PCI compliant and offer you safe, secure and reliable processing options.

One feature not available using your smartphone to process credit cards is pin-based debit. Our wireless solutions are all certified PCI compliant and offer you safe, secure and reliable processing options.

Contact us today and let our experts help you choose the right option for you!

Mail Order Telephone Order Credit Card Processing

When is a mail order/telephone order (MOTO) account the correct choice for your business? When more than 30% of your transactions are card-not-present (CNP) and you are not processing online, you need to have a MOTO account.

Although it initially appears to be much more expensive, in the long run it will save you money. If you are set up as a swiped account, but you are manually keying credit card information, those transactions will downgrade, and instead of the low rate that you were quoted for a swiped account, you will be paying a great deal more.

Processors also watch carefully to see how business is transacted. If you’re keying information and you applied as a swiped account, there is a chance they could close your merchant account. This is because the risks of a CNP transaction are much higher than a face-to-face transaction.

A MOTO account will allow you to accept credit card payments via telephone, fax, or mail, so you can increase your business. Payment options for a MOTO account can be a little confusing.

online credit card processing
Mail Order Telephone Order Processing
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Terminal MOTO Processing

Using a traditional terminal, you would enter the card information manually and send the information to your processor.

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Terminal MOTO Processing

Using a traditional terminal, you would enter the card information manually and send the information to your processor.

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Phone MOTO Processing

Using telephone processing, you would enter your merchant ID number, then enter the card number, then the expiration date and then the amount. Since you can’t input the CVV2 number on the back of the card over the telephone, all of the transactions will downgrade.

It generally takes a bit longer (about 2 business days) to get a MOTO merchant account approved because there is a higher risk of fraud and chargebacks. Merchants also have to be very diligent about obtaining written approval before charging a credit card. Without a signed contract or credit card authorization form, you have no protection if a reversal is issued.

EMV Compliance

EMV stands for Europay, MasterCard, and Visa, a global standard for inter-operation of integrated circuit cards (IC cards or “chip cards”) and IC card capable point of sale (POS) terminals and automated teller machines (ATMs), for authenticating credit and debit transactions.

In a joint effort between Europay, MasterCard, and Visa to ensure security and global interoperability so Visa and MasterCard cards can continue to be accepted everywhere, Europay International SA was absorbed into MasterCard in 2002.

JCB (formerly Japan Credit Bureau) joined the organization in December 2004 and American Express joined in February 2009.

IC card systems based on EMV are being phased in across the world, under names such as “IC Credit” and “Chip and PIN”. The most widely known chip card implementation of EMV standard are: VSDC – Visa M/Chip – MasterCard AEIPS – American Express J Smart – JCB D-PAS – Discover/Diners Club International Changes are being implemented in the way credit and debit cards are processed.

Merchants have been used to swiping a magnetic stripe credit card through their terminal to get an approval on a transaction. After October 1st, 2015 merchants in the United States will need to process all transactions by inserting a chip-enabled credit card into the terminal which will prompt the customer to enter a PIN code in order to protect themselves from chargebacks. The goal of the new standard is to improve protection against fraudulent activity involving cardholder information. Studies have shown that countries which have adopted the new standards have dramatically reduced rates of credit and debit card fraud.

The lengthy implementation timeline gives manufacturers, processors and support providers the time needed to migrate their large base of merchants toward meeting the EMV standards. EMV Implementation In many countries around the world, credit card and/or debit card payment networks have implemented liability shifts. Normally, the card issuer is liable for fraudulent transactions. However, after a liability shift is implemented, if the ATM or merchant’s point of sale terminal does not support EMV, then the ATM owner or merchant will be liable for the fraudulent transaction.

United States Visa, MasterCard, and Discover in March 2012 – and American Express in June 2012 – have announced their EMV migration plans for the United States. Visa is implementing a liability shift for point of sale terminals on October 1, 2015. For pay at the pump, at gas stations, the liability shift is October 1, 2017. For ATMs, the liability shift is October 1, 2017. MasterCard is implementing a liability shift for point of sale terminals in October, 2015. For pay at the pump, at gas stations, the liability shift is October, 2017. For ATMs, the liability shift date is in October, 2016. American Express is implementing a liability shift for point of sale terminals in October, 2015. For pay at the pump, at gas stations, the liability shift is October, 2017. Discover is implementing a liability shift for point of sale terminals on October 1, 2015. For pay at the pump, at gas stations, the liability shift is October, 2017. Maestro is implementing a liability shift of April 19, 2013, for international cards used in the United States.

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